Does your business offer customs services?

Posted on 5th February 2024 by Streets Customs Duties

Image to represent Does your business offer customs services?

If your business does offer customs services, did you know that HMRC could offer you a free listing on their published lists.

HMRC do not vet, approve or recommend individual firms. Information is simply provided to HMRC by customs agents and fast parcel operators and listed as presented.

However, many businesses that need the services of an agent to manage their customs requirements, will likely be accessing the government listings.

To add your business to the government lists you are requested to:

Email with:

  • the name of your business
  • your contact telephone number, email address and business website address
  • if you would like to be listed as an agent, a fast parcel operator, or both

You can also advise HMRC if you:

  • are available to take on new clients
  • can function as a direct representative or indirect representative, or both
  • provide services for smaller traders
  • can help move goods subject to sanitary and phytosanitary checks
  • offer customs clearances using advance fixing certificates, roll on roll off port, or common transit
  • offer customs services:
    • with a duty deferment account
    • using simplified declarations
    • for shipments of personal goods
  • provide an advisory or consultancy service (for example, advice on supply chains, moving goods and trading terms)
  • want to be signed up for the monthly Customs Intermediaries Bulletin — which gives you the latest HMRC news for customs agents and fast parcel operators
  • offer an out of hours service (outside of usual business hours which are Monday to Friday 9am to 5pm)
  • can facilitate or assist with the movement of goods through pre-lodgement ports, using the Goods Vehicle Movement Service (GVMS)
  • offer services for completing entry summary declarations for goods imported into Great Britain (England, Scotland and Wales) using the Safety and Security GB (S&S GB) service
  • offer services to facilitate movements using Customs Declaration Service

You can ask for your company name or other details to be removed at any time.

No Advice

The content produced and presented by Streets is for general guidance and informational purposes only. It should not be construed as legal, tax, investment, financial or other advice. Furthermore, it should not be considered a recommendation or an offer to sell, or a solicitation of any offer to buy any securities or other form of financial asset. The information provided by Streets is of a general nature and is not specific for any individual or entity. Appropriate and tailored advice or independent research should be obtained before making any such decisions. Streets does not accept any liability for any loss or damage which is incurred from you acting or not acting as a result of obtaining Streets' visual or audible content.


The content used by Streets has been obtained from or is based on sources that we believe to be accurate and reliable. Although reasonable care has been taken in gathering the necessary information, we cannot guarantee the accuracy or completeness of any information we publish and we accept no liability for any errors or omissions in material. You should always seek specific advice prior to making any investment, legal or tax decisions.

Expert insight and news straight
to your inbox

Related Articles

Hiring customs agents

Customs declarations can be difficult and time consuming to complete. Businesses can make their own custom's declarations; however, this is complex and requires specialist skills and software. Most businesses use a specialist such as a customs

Online check how to import or export goods

HMRC has a useful online tool to help UK business owners check how to import or export goods. This online tool can be used by businesses, the self-employed and agents acting on behalf of a business. Using the online tool you can obtain information on: the commodity codes ...

Customs Declaration Service open for business

All businesses can now move their export declarations to the Customs Declaration Service (CDS), HMRC has confirmed. Businesses who have yet to move their export declarations to CDS will have a transition period to move across, until 4 June 2024. After this date, customs declarations cannot be submitted through ...

You might also be interested in...