Covid-19 - Changes to our Working Practices

Posted on 24th March 2020 by Streets

Image to represent Covid-19 - Changes to our Working Practices

To ensure that we look after the needs of our clients, staff and Partners we continue to monitor guidance from the UK Government. In light of recent announcements, we have made a number of key changes to the way we work and manage our business.

We believe that our approach plays our part in combatting the spread of the virus, in that it balances the welfare of our team along with that of our clients and the support they need at this time. The work we do for clients remains unchanged. We continue to monitor the situation and will provide further information as circumstances unfold. In the meantime, we thank you for your support.

Our offices

From today (Tuesday 24th March) all of our offices will be closed to the public and non-key workers. The majority of our staff and partners continue to work from home, across what has become a virtual network of more than 200 employees. Staff and partners can be contacted by email and/or by mobile. Our usual hours of business remain the same to ensure that the business operates as normally as possible.  


As you will appreciate, to ensure that we all do as much as we can to safeguard the health of all individuals and focus on containing Covid-19, there will be no physical meetings. To ensure that matters can be addressed and our work with you will continue, virtual meetings can take place using telephone and video conferencing.

Processing your Payroll

For all clients for whom we undertake Payroll, our Payroll Service will endeavour to continue as normal. However, allowing extra time for processing would be appreciated due to the extra demands placed on the service. Should you have any queries you can email or call our dedicated Payroll number on 01522 551230 or

0345 099 7299.


We appreciate that there may be some difficulties with postal services. We would therefore ask where possible clients communicate by email and telephone. Documents, paperwork and records can be sent to us via our secure file transfer system.

Providing guidance and support

To support our clients, we will be sending out regular email updates covering the latest Government announcements around support for those affected, along with general guidance and practical advice to deal with the challenges we face. Our new business podcast, The Streets Sessions, will also provide timely and informative updates and guidance. 

If you have any queries, please email your usual Streets contact or email

No Advice

The content produced and presented by Streets is for general guidance and informational purposes only. It should not be construed as legal, tax, investment, financial or other advice. Furthermore, it should not be considered a recommendation or an offer to sell, or a solicitation of any offer to buy any securities or other form of financial asset. The information provided by Streets is of a general nature and is not specific for any individual or entity. Appropriate and tailored advice or independent research should be obtained before making any such decisions. Streets does not accept any liability for any loss or damage which is incurred from you acting or not acting as a result of obtaining Streets' visual or audible content.


The content used by Streets has been obtained from or is based on sources that we believe to be accurate and reliable. Although reasonable care has been taken in gathering the necessary information, we cannot guarantee the accuracy or completeness of any information we publish and we accept no liability for any errors or omissions in material. You should always seek specific advice prior to making any investment, legal or tax decisions.

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