The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (Covid-19) and will further reduce the burden on NHS services.
This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.
The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow the British public to get answers to the most common questions about coronavirus direct from government.
The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.
The service will also allow the government to send messages to all opted-in users if required.
To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860064422 to your phone contacts and then send the word ‘hi’ in a WhatsApp message to get started.
The user can then choose from a set of menu options in order to be sent the relevant guidance from GOV.UK pages as well as links to GOV.UK for further information.